How to delete your JANA Post account?You can request deletion of your account and related personal data free of charge at any time through the JANA POST mobile application.
ProfileOpen the Jana Post app and go to the «Profile» section through the bottom menu.
SettingsTap the gear icon at the top to open settings.
Delete accountScroll down and tap the word «here» in the account deletion message.
Storage and deletion of personal data
Deletion of personal dataIn some cases, data may be stored longer to comply with legal requirements, ensure security, prevent fraud, resolve disputes, or maintain system logs.
Exceptions: extended data retention casesIn certain cases, data may be stored longer than the specified period to comply with laws, ensure security, prevent fraud, resolve disputes, and maintain system logs.
Data retention and deletion periodsAfter the retention period expires, data is deleted or anonymized according to applicable laws. The retention period does not exceed 30 days.
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